Cookies and Privacy
Q: Who we are?
A: This website is owned and operated by Love is Life Ltd. Love is Life Ltd is a company registered in England and Wales (company registration number 08876707) whose registered office is at 21 Dandby Close, Little Paxton, PE19 6FA.
If you want to ask us anything regarding , our privacy policy, our products and services, this website, any of our terms and conditions or anything else), then please CLICK HERE to contact us.
Q: What is our Privacy Policy?
A: We respect your privacy. When you shop with us, in order to process your order, we will ask you for personal information such as:
• your name, age and sex;
• your billing and delivery postal addresses, phone, and email address;
• your user name and password;
• your payment card details;
• your browsing and online shopping activities;
• your date of birth.
We may also collect information about where you are on the Internet (such as the website you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used.
Personal information you provide is used by us only for the following purposes:
• To process your order;
• To enhance your shopping experience with us;
• With your permission, to notify you of products or special offers that may be of interest to you;
• May be used as part of the Google Remarketing which can display product adverts, similarly to how Google Ads will display in a Google search.
Over 18s Only.
• Due to the nature of our products, you must be over the age of 18 to shop on our website. We do not willingly collect any information from anyone under the age of 18, so if you are under this age, please do not submit any personal information to us or use this website.
We hate junk mail too
We will never pass on your email address or personal information to a third party. We will only email you to process your order and afterwards if you have given us consent to send you special deals and promotions.
Data protection
We comply with the UK Data Protection Act 1998 and all relevant EU data protection regulations, including the General Data Protection Regulation (GDPR), to ensure that your personal information is handled with the utmost confidentiality.
The information we hold about your account will be accurate and up-to-date. You may check the information we hold about you at any time by emailing us, and we will promptly correct or delete any inaccuracies upon request.
All personal information will be securely managed in line with our internal security policy and relevant UK and EU laws. From now until 1st March 2025, data will be shared between our UK and EU entities (TENGA Europe GmbH) to facilitate a smooth transition. From 1st March 2025 onwards, this data sharing will continue to ensure continuity of service, fully complying with both UK and EU data protection regulations.
Cookies
We use cookies to keep track of your current shopping session, in order to personalise your experience and so that you may retrieve your shopping basket at any time. If you do not accept cookies you will not be able to use the TENGA.CO.UK web site. This information is used as part of our analytic reviews.
You can opt out of Google's use of cookies by visiting Google's Ads Settings.
Please contact us if you have any questions about our Privacy Policy.